Information We Collect

When you interact with Soravianquel's budget strategy platform, we collect various types of information to provide you with personalized financial guidance and improve our services. This collection happens through different channels and serves specific purposes outlined below.

We only collect information that's necessary to provide our budget strategy services effectively. You can choose what financial information to share, and we'll always explain why we're asking for specific data points.

How We Use Your Information

Your information helps us create a personalized budget strategy experience that adapts to your financial situation and goals. We use this data responsibly and only for legitimate business purposes.

• Provide personalized budget recommendations and financial insights based on your spending patterns
• Send you relevant educational content about budget management and financial planning strategies
• Improve our platform's functionality and develop new features that benefit our user community
• Ensure account security and prevent unauthorized access to your financial information
• Communicate important updates about our services, security measures, or policy changes
• Analyze usage patterns to enhance user experience and platform performance

Information Sharing and Disclosure

Soravianquel takes a conservative approach to information sharing. We only share your data in specific circumstances and always with appropriate safeguards in place.

When We Share Information

• With trusted service providers who help us operate our platform, such as cloud hosting services and email communication tools
• When required by Canadian law or to comply with legal processes, court orders, or government requests
• To protect our users' safety or prevent fraud, security threats, or illegal activities
• In the unlikely event of a business merger or acquisition, with strict requirements for data protection continuity

All third-party service providers we work with are required to maintain the same level of data protection and are prohibited from using your information for their own purposes.

Data Security and Protection

Protecting your financial information is our top priority. We've implemented comprehensive security measures that meet industry standards and comply with Canadian privacy regulations.

Security Measures

• End-to-end encryption for all data transmission and storage of sensitive financial information
• Regular security audits and penetration testing to identify and address potential vulnerabilities
• Multi-factor authentication options to secure your account access
• Secure data centers located in Canada with 24/7 monitoring and access controls
• Employee background checks and ongoing security training for all team members

While we maintain robust security measures, we also recommend that you use strong, unique passwords and keep your account information confidential.

Your Privacy Rights

Under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have specific rights regarding your personal information. We're committed to honoring these rights promptly and transparently.

Your Rights Include

• Access to your personal information and details about how we use it
• Correction of any inaccurate or incomplete personal information in our records
• Deletion of your personal information, subject to legal and business requirements
• Withdrawal of consent for certain data processing activities
• Data portability - receiving your information in a structured, machine-readable format
• Filing a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Retention Periods

• Account information: Retained while your account is active and for 7 years after account closure for legal compliance
• Financial data: Kept for 7 years after last interaction to comply with financial record-keeping requirements
• Usage data: Typically retained for 2 years for analytics and service improvement purposes
• Communication records: Maintained for 3 years to ensure service quality and resolve potential disputes

When data reaches the end of its retention period, we securely delete it using industry-standard data destruction methods. You can request early deletion of certain information types, though some data may need to be retained for legal compliance.

Cookies and Tracking Technologies

Soravianquel uses cookies and similar technologies to enhance your platform experience and gather insights about how our services are used. We believe in transparency about these technologies and give you control over your preferences.

Types of Cookies We Use

• Essential cookies that enable core platform functionality and security features
• Preference cookies that remember your settings and personalization choices
• Analytics cookies that help us understand how users interact with our platform
• Performance cookies that monitor platform speed and identify technical issues

You can manage your cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Minor updates, such as clarifications or formatting changes, will be posted with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.